Executive Home Team Client Testimonials

“From my first call to Steve to inquire about him and his procedures, to final closing, everything went very well. I was and am completely satisfied with him and his team!” Kevin H

“Steve was excellent in every way. He pushed everything forward and helped me achieve all my goals!”
Judy J.

“Steve did a very good job of understanding our values and goals an was not pushy and overbearing in the way that many real estate agents are. Overall, I would, and HAVE, recommended Steve Thoele to others looking to sell their home. From a soft skills perspective, he was extremely personable, respectful and patient. From a hard skills perspective, his data analytics, video and photography methodology to pricing and selling our home was a key differentiator and I believe was a major factor in our home selling in 3.5 days!” John & Terri N.

“Steve Thoele performed, literally, perfectly. He is everything a person would want in a realtor in selling a residence. Besides performing the typical professional tasks of a realtor, he performed many hands-on tasks to help us get the property ready for sale. Additionally, he recognized the quality of upgrades we made to the property, and supported our decision to “test the market” regarding comps. Within 4 days of the listing, this decision yielded a full price, all cash offer of $4,000 above the comps, and a successful closing. We had interviewed 7 other realtors before choosing Steve, and he was the only one that recognized the utility of pushing the asking price upward.” Bob D.

“This is the second time we have used the Thoele Team. First was 7 years ago when we bought our first house and both of our sons also bought houses through Lisa. Recently Steve sold our home and total time on the market through closing escrow was 3 weeks. The brochures were amazing, filled with pictures and descriptions of the entire house both inside and out. We highly recommend Steve and his team if you want a competent Realtor who will advise and work with you through the home buying and selling process. We would never consider using any other Realtor.” Verlene & Dave V.

“Our experience in looking for a house being first time buyers was at first very disappointing and
challenging. There was a lot of bidding up going on and at times, we feel discouraged. Karmen
helped us through it all. She helped us understand the buying process, what to expect and what to
look or watch for. She listened and answered our multiple questions, even at ungodly hours. She
communicates with us in a way that is easy to understand and put ourselves at ease. When we
looked at the house we ended up buying, we fell in love with it right away. Karmen found a way
to make our offer more appealing to the seller, a genius move we believe. Karmen is great at
what she does. We are very pleased and thankful we were referred to her. She will be our realtor
of choice if we were to need one again and would definitely and gladly refer her to our family
and friends.” Marjorie O.

“Steve was wonderful in helping us buy a home. Super knowledgeable and always quick to answer questions as well as patient with us during the process.” Rahim T.

“Steve is a professional and knowledgeable real estate agent. Accommodating and great in responding to our suggestions, concerns &/or issues. Overall, he’s Awesome!” Grace I.

“We met Steve and Lisa when we first bought a condo in Portland and found their service to be exceptional. Since then we bought a duplex with Lisa’s help and sold it using Steve at a very nice gain. Neither one has ever disappointed us.”  John R.

“Steve has helped our family on several real estate transactions and he is our go-to guy in Portland. I have known Steve for years and he is a consummate professional. Experienced, knowledgeable and attentive. He keeps us informed throughout the buying and selling process and makes every effort to ensure the transactions are completed smoothly.” Gary B.

“As a first time home buyer my wife and I really had no idea what we were getting into. It was scary; it was confusing. To make matters worse the people we had been working with were misleading and didn’t really care if what they were showing us was in our price range. I was about to give up, then we were referred to Steve by a relative. We almost immediately could see the difference. Steve’s attire was professional, he asked us questions concerning what we could afford, and about what we were looking for. He answered our many questions directly and was straight forward in a polite way, and did not sugar coat or lead us on. I can easily say that we would either have completely given up on the idea of home ownership or still be searching (with many disappointments along the way) for a home if we didn’t have Steve in our corner helping, teaching, guiding and encouraging us. If we ever decide to sell and buy again, Steve will be our go to guy.” Alan & Carmen S.

“Lisa Thoele was, by far, the best Realtor I’ve ever dealt with. Up until her, all my Realtor’s simply did the paperwork and collected their commission. Lisa was very caring and thoughtful throughout the entire process. She was a guide, a friend, a litigator, and then a Realtor. If she didn’t have the answer, she would find it. Without her, I would not have my dream home. But, I did have her, my wife and I do have our dream home, and as far as I’m concerned, Lisa is part of our family now.” James A.

“Karmen exceeded our expectations while representing us as a buyers’ agent. She went above and beyond the call of duty to tour the home for us that we had chosen as a strong possibility to purchase. Since we were not able to tour the house before offers were being considered by the seller, Karmen toured the home for us and provided us with real time detailed feedback. Karmen used her extensive knowledge of the local market to guide us into an accepted offer in a multiple offer situation, and she was able to negotiate a purchase and sale that was fair for all concerned. She recognized our need to close on a tight timeline and coordinated a closing date within 3 weeks of our offer. Because she directed us to a fabulous mortgage representative, we were all able to meet that closing deadline thanks to Karmen and Jim’s (Jay) magic. Karmen has followed up with us after the closing a number of times to be sure that we were happy and again offered assistance settling in. Karmen worked REALLY hard, and frankly, we wish we could clone her to represent the home that we are selling elsewhere. We are sure that Alice working in the background made everything flow smoothly. She provided all pertinent documents in a timely fashion, and she always followed up to see if we needed any further assistance. Awesome team and awesome customer service.” Susan V.

“We appreciated the promptness with which you answered our questions and completed tasks to move the process forward. Karmen’s availability was great — above and beyond even.” Mike & Christee W.

“Steve was amazing to work with he made our first time home buying experience so smooth. He was very attentive and professional. He truly cares about his clients. Our overall experience working with Steve and the rest of his team was great. We were never waiting on documents or processes, Steve was always one step ahead and prepared for every bump in the road all the while still keeping a professional and friendly outlook. He even checks on us after we were all settled in our new home! He really made this big scary step in our life as smooth as he could. I would recommend his services to anyone and have recommended my other family members.” Dat & Brandie M.

“Karmen was amazing. She helped me look for a place in my tiny budget for a year. She understood when the location we were looking for completely changed mid-way through the process. She was always wonderful! Karmen was kind, patient, and very understanding. She walked me through an alien process and never rushed me to make any decision. She went above and beyond to get me into my first home.” Corrine A.

“I had talked with another agent who aggressively went after my listing. Steve, on the other hand, successfully walked the line, being obviously interested in landing the listing yet not a hard sell. Listing with him turned out to be a very positive experience. His CMA was realistic, he included me in follow up communication with all showings, and always returned my calls/answered my questions in a timely manner. My sale was the third in a line of contingencies and Steve kept abreast of the contingencies, letting me know status updates weekly. And when my purchaser had a minor glitch near the end, he immediately let me know the issue, listened to my concerns, and worked out a successful and uneventful solution. I have no reservations in recommending Steve. If you are looking for a professional agent who gets results without resulting to over aggressiveness, Steve would be an excellent choice.” Janis W.

“Steve was just fantastic! Prior to this experience, I was wondering why I needed a Realtor. I just wasn’t sure what a Realtor did. But Steve did a great job of researching *our* market and helping us set an optimal sale price. He also aggressively (and professionally) requested feedback on our place from anyone who looked at it. Then he recommended we lower our price a little… and we received an offer the following day. Excellent advice. Steve was always available when we needed him and made the whole process very fluid and easy for us.” Doug & Joy H.

“The Executive Team was exceptional. We had a very positive experience. Steve Thoele was great to work with and he was a lot of fun as well which is great since home shopping is a bit stressful. Alice am was very professional and helpful answering all of our questions before we even asked them. From beginning to end it was seamless. Thank you so much for helping us find our beautiful home!” Guy & Lisa B.

“We have purchased and sold many homes during our lifetimes but the experience with Steve and his team was the absolute best real estate transaction either of us has ever had. From our first meeting he hit the ground running getting the house photographed and listed very promptly. Despite being on vacation across the country, he kept us in the loop with every new development and was very timely in his communication with us. He represented our interests extremely well and answered questions quickly and was present with us at all critical junctures of the process. His professionalism was unparalleled from marketing to paperwork and handling all of the little speed bumps along the way. We would use no one else for our next sale/purchase and would recommend Steve to others with complete confidence. The entire experience was extremely positive…not to mention selling the home in SIX DAYS for full asking price. Thanks Steve!” Patty S. & Mike G.

“Karmen was a wonderful Realtor to work with. She was very professional and worked with our schedules to arrange meeting times and viewings. She was very great about explaining the process and next steps to us over and over again as we are first time home buyers and had no idea what we were doing. You could tell she truly cared that we found a home that was great for us and helped us through the whole complex process. I have already recommended her to another person who may be interested in owning a home.” Tamra M.

“I’ve worked with Steve twice now in purchasing two homes (and for a third time during a long period in 2006 when I didn’t end up purchasing a home-thank goodness). He has always been kind, courteous, prompt, prepared, a good advocate, and a voice of reason. Even when we dragged the search past the 6 month mark looking for just the right home, he never became impatient or complained. He comes to home showings armed with relevant information and research, and will never make you feel like you’re putting him out – even when you want to view a home that is a long shot. He won’t pressure you to make a decision you’re not ready for, but will provide counsel to make sure you’re informed and that you make the decision you are most comfortable with – and with a decision this big, it couldn’t be done any other way. He has been great to work with, and we love our new home! I have no qualms about recommending Steve to my close friends and family, where my credibility is also on the line, which is the ultimate recommendation test.” Derek & Elizabeth B.

“We would like to thank all of you for your time & energy in helping to secure our very first home! The knowledge, support and attention to detail made the home buying process a manageable and enjoyable one. Your team’s professionalism and care makes you one of a kind. So thank you ALL so much!” Leah & James R.

“I had worked with Lisa Thoele in 2007 when I made my first home purchase as a single female. I married, had a child and we needed to upgrade our living arrangements. My husband’s family had a trusted family friend they recommended to us and I insisted on using Lisa. After a bit of persuasion he said yes and he fell in love with the service she provided from day one! She was personable, flexible and understanding to both our needs and wants. We will recommend her to ANYONE and will definitely use her for future purchases!” Leigh Ann B.

“The Executive Home Team are by far the best real estate agents that I have ever worked with. Very personable, not pushy at any time. Very professional.” Rob L.

“We bought a home for our son and family in Portland recently. We want you to know how helpful, patient and great the Executive Home Team was for us. They showed us many homes and were not pushy at all. They understood the needs of our family. They patiently helped us and were very friendly and kind to us. They followed through with the sale, even being at the Title Company for the signing. They became trusted friends and we can recommend them very highly. Blessings to you all.” Joan & Frank T.

“The Executive Home Team are great agents. I took for granted what an agent does until I sold my house in California. I was constantly comparing what my agent did there to what I was getting from the Executive Home Team when I sold my condo here. Needless to say when I get ready to buy my next home I will be using the Executive Home Team.” Adam St. P.

“The Executive Home Team were very responsive and extremely aware of the selling and buying context. This allowed us to make informed decisions that led to the successful sale of our home.” Julie S.

“This was the greatest experience of buying a home we could have ever wished for. Everything was taken care of quickly and we never worried about anything during the whole process. Even after purchasing my home, the Executive Home Team continued to help us with questions regarding our new home. Thanks for making this the best home buying experience ever!” Joni & Glenn N.

“When we contacted the Executive Home Team, I was in the middle of determining how the house should be remodeled. They met me at Home Depot and gave me excellent guidance on what to look for and what to stay away from. They were there, keeping us up to date on the housing market and what we should be looking at as far as the time it would take to sell the house. They went out of their way to work with us during a difficult situation, were very professional and very dedicated to selling our house. I would highly recommend the Executive Home Team to anyone interested in selling their house.” John S.

“We worked with the Executive Home Team who were receptive to our needs and suggestions and generally gave great support and assistance during our search for a home. They provided relevant information in a timely way.” Debra &; Angus F.

“The Executive Home Team are the finest professionals I have every dealt with, especially since this transaction was long distance.” Ruby E.

“The Executive Home Team was amazing and we feel so lucky that we found them! They really cared about finding us not just a house, but a home. They took care of everything for us from talking to our mortgage broker, to scheduling inspections, to even driving us to sign the closing paperwork and finding a handyman for repairs on the new house. They were so organized and well informed in their field that we always felt at ease when going through this exciting, but stressful, time in our lives. We loved everyone at Executive Home Team and will definitely recommend them to friends and use them ourselves in the future.” Chelsea D. & Eric S.

“When our Santa Cruz house sold and we moved up to the area, the Executive Home Team spent countless days with me and never wasted my (or their) time by showing me homes that did not fit our criteria and they almost always had previewed the homes before showing them to me! We are very happy with our home choice and they worked tirelessly on our behalf during the negotiation process and beyond. Thank you very much!” Victoria J.


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